Q: Where can I purchase your products?
Q: Where can I find a wholesale pricelist?
A: Our wholesale pricelist is available for approved retailers only – you can sign up to resell our product here, then, follow the instructions to access our wholesale catalog and pricelist.
Q: When will I receive my order?
A: Most of our items are made to order and require anywhere from 4-12 weeks for completion and delivery time. Larger furniture items may take longer. Please note the lead times within the description of each item in our shop.
Q: I’m not sure what colours to order. What colours are most popular?
A: It really varies. When you decide on colours, it may help to think in groups of three (they look best displayed this way). If you’d like custom colours selected for your shop, just let us know and we will be happy to send an arrangement that looks great together.
Q: Why do the Log Bowls differ slightly in size and appearance?
A: Nature is varied and beautiful, and the shape of each bowl, as well as the bark will always be unique – no two branches are alike. Log Bowl sizes are determined by diameter – click here to access our catalogue and see the sizing chart.
Q: Can I order custom colours?
A: Yes, for an additional charge of $15 per colour for colour matching.
Q: Can I choose the type of wood I’d like my Log Bowl to be?
A: Our wood is reclaimed from different sources around the province of Alberta, and once its cut, it can spend between six months to two years drying properly before being turned. Your order is made with what’s on hand and what is dry. If you order more than one bowl, we will do our best to include variations in the bark. The bowls are mostly made of willow, ash, poplar and birch.
Q: Are Log Bowls food safe?
A: Although the interior of the bowl is non-toxic in it’s cured state, we do not recommend use with wet or moist foods/objects or as a bowl for pets to drink water or eat out of. Log Bowls cannot be cleaned like a conventional food dish, as the outside is unfinished wood and can be damaged with water/oil contact. Recommended uses include: jewelry, nuts in shell, wrapped candies, coins, knick knacks etc. Do not use as a candle holder or ashtray under any circumstances.
Q: What is the best way to care for my Log Bowl?
A: To clean your bowl, wipe out the interior surface with a dry or slightly moist cloth.